No reply to an opened case

Forum for Jaguar Customer Relations
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DavidP
Posts: 72
Joined: Wed Feb 01, 2023 8:25 pm

Post by DavidP »

Hello,

A case was opened by a clientcare advisor on 8th Mar.

To date i have not had a reply or any contact from Jaguar concerning the case.

I have tried to email using the jagcrc address but the address is blocked.

Please advise me how to make contact with you.

Thank you in advance

Regards
MY21 P450AWD Coupe BRG

simpleR
Posts: 2587
Joined: Tue Oct 31, 2017 11:56 am

Post by simpleR »

I don't think Jaguar Customer Relations come on here anymore.

https://www.jaguar.co.uk/contact-us/index.html
Options are chat or give them a call.

There email address has changed a few times recently, I'm sure someone will be able to advise what it is now.
400 Sport AWD - MY18 - Black
User avatar
scm
Posts: 5344
Joined: Fri Aug 10, 2018 11:39 am
Location: Southampton, UK

Post by scm »

I've seen clientcare@jaguarlandrover.com used with success.
MY18 F-Type V8 R AWD in Glacier White
Lots of leather and toys, and loads of noise!
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