Jaguar Remote App issue

[Tom111]

Did you ever find a solution to this? I'm having the same issue. Everything on the app works except that. It was working earlier this year but I haven't used it for a while

[scm]

Yesterday I got an update to the app (2.18.6) and it seems to be behaving better in the limited testing I've done so far. The guys on the i-Pace forum have written their own versions (much better, of course - Wattcat for Android and MyPace for iPhone) and they reported that Jaguar has tightened up their security to prevent third parties making illicit use of the API. I wonder if those changes have negatively impacted the Remote app and they've only just got round to fixing it.

I'll report back as I use it more if it still seems to be broken.

[paddy1000111]

Yesterday I got an update to the app (2.18.6) and it seems to be behaving better in the limited testing I've done so far. The guys on the i-Pace forum have written their own versions (much better, of course - Wattcat for Android and MyPace for iPhone) and they reported that Jaguar has tightened up their security to prevent third parties making illicit use of the API. I wonder if those changes have negatively impacted the Remote app and they've only just got round to fixing it.

I'll report back as I use it more if it still seems to be broken.

Mine has been playing up recently too on remote start only. Failure each time. Glad to know it's not just me!

[scm]

Still playing up for me - it worked yesterday afternoon when I tested it, but in the evening when I needed it, just the spinning wheel. Today it's working again!

[paddy1000111]

Still playing up for me - it worked yesterday afternoon when I tested it, but in the evening when I needed it, just the spinning wheel. Today it's working again!

It's really frustrating in this weather. I always use it outside of work to give the engine a couple of minutes of warm up and cool the inside before I get in. Seems to either be sat on wheel of doom or fail more than it works at the moment

[NCE 61]

The same for me work’s for a random amount of time after driving the car, then goes into the non stop spinning mode.

[Moss]

FWIW - I have v2.18.6 on an iPhone, and the remote app isn’t fully functioning as it should/did.

Journeys are being recorded.
Guardian mode seems to work.
But Climate/Door Locking/Beep time-out with a fail.

I wonder whether this aspect has been mucked about with when JLR recently tweaked/upgraded their vehicle security, after the theft debacle. Pointing to an in-vehicle upgrade from a dealer?. Or, maybe I’m overthinking it?

[Sulliana]

I had the same issue last winter! The app would let me lock/unlock and do the bleep/flash thing, but remote start was a no-go. I ended up uninstalling and reinstalling the app, and that did the trick for me. Also, double-check that your car’s battery is in good shape and that the brake pedal sensors are working. If that doesn’t fix it, you might want to try another dealer or a different mechanic before shelling out for a big repair.

[bobcowin]

On my car (2023) to remote start I use the Climate tab, set a temperature that will active the AC and press the fan icon. Starts right up.

[scm]

On my car (2023) to remote start I use the Climate tab, set a temperature that will active the AC and press the fan icon. Starts right up.

Yep, that's the way it's supposed to work, and has for me since 2018 until the last couple of months. I've ordered a new TCU battery in the hope that will sort my (car!) issues out. Should be here tomorrow.